Post mortem: Definition, Example and Related Terms
What is a Post mortem ?
It is a process that a team goes through after completing a project or contract to discuss what went well, what didn't, and how they can improve for next time. This process is very important for anyone managing contracts because it helps them understand how well they managed the contract and where they can improve.
It also helps them understand how well the other party fulfilled their part of the contract and if there are any areas they need to address in future contracts. This process usually involves a meeting with all the people involved in the contract to discuss these points.
The main goal of a 'post mortem' is to improve for the future by learning from the past. This process can also help build a better relationship with the other party in the contract because it shows that you are willing to discuss and improve. A 'post mortem' should not be a blame game, but a constructive discussion about improvement. It might not be a comfortable process, but it is necessary for growth and improvement.
Scenario Description A contracts manager for a tech company completed a big software development contract with another company. After the completion of the contract, the manager organised a 'post mortem' meeting with their team and the other company. They discussed the fulfillment of the contract, the quality of the software, the communication between the two companies, and the time management of the project. They found out that the software was of high quality and the other company was satisfied with their work. However, they also discovered that there were some communication issues that led to misunderstandings and delays. The team decided to improve their communication strategies for future contracts. A contracts manager for a manufacturing company completed a contract to supply parts for a car company. The manager organised a 'post mortem' meeting after the completion of the contract. They discussed the quality of the parts, the delivery times, and the communication with the car company. They found out that the parts were of high quality and delivered on time. However, the car company mentioned that they would have preferred more frequent updates about the manufacturing process. The contracts manager took this feedback on board for future contracts.