Privacy Policy

Last Modified: 7th Aug, 2024

Contract Hound Ltd(“we”) want you to be familiar with how we collect, use, and disclose information from and about you because we understand you are concerned about your privacy, and we want to maintain your trust.

Scope

This Privacy Policy applies to contracthound.com and any sub-domains (the “Site”).

Consent to Use of Personal Information

By using our services or registering for an account with us, you are accepting the terms of this Privacy Policy and our Terms of Service and consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Policy.

Children Under 13

We do not knowingly solicit or collect information from anyone under the age of 13 or allow people under the age of 13 to register for the Site. The Site and its content are not directed at children under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Information We Collect

We may collect information that identifies you (“Personally Identifiable Information”) when you use our Site. The types of information that we collect may include any of the following:

  1. your name, address, phone number, billing and delivery information, email address, credit card, or other financial account information, needed services;
  2. information you voluntarily provide, such as testimonials, comments, participation in the Contract Hound Ltd community or social media, etc.;
  3. other information that you provide to us but that does not identify you personally, such as records of your visits and information that you submit when using the Site; information from third parties, and traffic and usage information generated from your visits to the Site, including the type of device that you use to access it.

How We Collect Information:

Tracking Technologies We Use

We may use one or more of the following technologies to collect Personally Identifiable Information and other information: cookies, flash cookies, general log information, and referral information from third-party websites. We may also use tracking technologies to collect information about your visits over time and across third-party websites or other online services.

How We Use Your Information

We may use the information that we collect for any of the following purposes:

  • to provide, operate, maintain, improve, and promote the Site,
  • to enable you to access and use the Site, including uploading, downloading, collaborating on, and sharing content,
  • to process and complete transactions, and send you related information, including purchase confirmations and invoices,
  • to send transactional messages, including responding to your comments, questions, and requests providing customer service and support, and sending you technical notices, updates, security alerts, and support and administrative messages,
  • to send promotional communications, such as providing you with information about services, features, newsletters, offers, promotions, contests, events, and updates about your team and chat rooms,
  • to monitor and analyze trends, usage, and activities in connection with the Site and for marketing or advertising purposes,
  • to investigate and prevent fraudulent transactions, unauthorized access to the Site, and other illegal activities,
  • to personalize the Site content, features, or advertisements, or to enable you to share content with users you designate.

Information Sharing and Disclosure:

Online Advertising

Ads appearing on the Site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad servers to recognize your computer each time they send you an online advertisement in order to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers our use of cookies on the Site and does not cover the use of cookies by any advertisers, each of whom maintain their own privacy policy.

Service Providers

We engage service providers to provide services to us. We may share your Personally Identifiable Information with them,

  • subject to our obligations under this Privacy Policy,
  • subject to any other appropriate confidentiality and security measures, and
  • on the condition that they use your Personally Identifiable Information only on our behalf and in accordance with our instructions.

Payment Service Providers

We share your payment information with payment services providers to

  • process payments,
  • prevent, detect, and investigate fraud or other prohibited activities,
  • facilitate dispute resolution such as chargebacks or refunds, and
  • for other purposes associated with the acceptance of credit or debit cards.

We may share your credit or debit card number with payment services providers or card networks to monitor card transactions at participating merchants and track redemption activity for the purposes of providing card-linked services.

Controls and Choice:

Your Controls and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use, and sharing of your Personally Identifiable Information. In accordance with local law, your controls and choices may include any or all of the following:

  • you may correct, update, and delete your account information,
  • you may change your choices for subscriptions and newsletters,
  • you may choose whether or not to receive offers from us, and
  • you may choose whether you received targeted advertising from us or our partners.

Accessing and Correcting Your Information:

Accuracy of Information

You can help ensure that your contact information and preferences are accurate, complete, and up-to-date by logging in to your account at: https://app.contracthound.com/accounts/register/

Request for Access

Please contact us if you:

  • are concerned about the accuracy of any Personally Identifiable Information,
  • wish to review, access, amend, or correct any of it, or
  • would like any of it removed from our records or otherwise deactivated.

Right to Decline Requests

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not required by applicable law or for any legitimate purposes.

User Rights

You have the right to access, rectify, erase, restrict processing, and data portability of your personal data. To exercise these rights, please contact us using the information provided in the 'Contacting Us' section. We will respond to your request within the timeframe required by applicable law. Please note that in certain circumstances, we may not be able to fulfill your request due to legal obligations or other legitimate reasons.

Security of Your Information:

Security Measures

We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to correctly use the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

No Security Guarantees

Although we take appropriate measures to safeguard against unauthorized disclosures of Information, we cannot assure you that your Personally Identifiable Information will never be disclosed, altered or destroyed, in a manner that is inconsistent with this Privacy Policy.

Data Breaches

In the event of a data breach that compromises your personal data, we will notify you without undue delay, as required by applicable law. We will also take appropriate measures to investigate the breach, mitigate any potential harm, and prevent future occurrences. Our notification will include information about the nature of the breach, the categories of data affected, and the steps we have taken to address the issue.

Changes to Privacy Policy

Although most changes are likely to be minor, we may change our Privacy Policy on one or more occasions. We encourage visitors to frequently check this page for any changes. Your continued use of the Site after any change will constitute your acceptance of this Privacy Policy with those changes.

Links to Other Sites

The Site may contain links to other sites, which may be operated by companies not affiliated with us. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit them. We are not responsible for either the content of any websites that are not affiliated with us or the privacy practices of those websites.

International Users

We are committed to protecting the privacy rights of our international users and complying with applicable data protection laws and regulations. For users in the European Economic Area (EEA), United Kingdom (UK), and Switzerland, we adhere to the principles of the General Data Protection Regulation (GDPR) and the UK GDPR regarding the collection, use, and retention of personal data.

For transfers of personal data from the EEA, UK, and Switzerland to the United States, we rely on appropriate data transfer mechanisms, which may include:
* Standard Contractual Clauses (SCCs) approved by the European Commission
* Binding Corporate Rules (BCRs), if applicable
* Derogations for specific situations as set out in Article 49 of the GDPR
* For users in other countries, we comply with applicable local data protection laws and regulations.

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

For more information about our data protection practices or to exercise your rights under applicable data protection laws, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention period include the nature of the data, the purpose for which it was collected, and any legal or regulatory requirements. If you wish to request the deletion of your data, please contact us using the information provided in the 'Contacting Us' section.

Contacting Us

You can reach us via email at support@contracthound.com